The Demographics of Digital Development

Any emergent digital development paradigm will be shaped by three changing demographics of ICT usage: geographical, maturational and experiential.

Geographically, we have already moved from domination of the old Internet world (the US and Europe) to domination of the new Internet world (emerging nations of the global East and South), as summarised in the table below[1].  Use of digital technology in developing countries[2] now represents the majority not minority global experience.

Region % Share in 2001 % Share in 2017
RISING SHARE
Africa 1% 9%
Middle East 1% 4%
Latin America/Caribbean 5% 10%
Asia 32% 50%
FALLING SHARE
North America 30% 9%
Oceania 2% 1%
Europe 29% 17%

Regional Share of Global Internet Users (2001, 2017)

Maturationally, there are growing numbers of digital natives: defined as those 15-24 year olds with five or more years of online experience[3].  While only around one-fifth of the youth cohort in developing countries are digital natives (compared to four-fifths in the global North), youth in the global South as twice as likely to be digital natives as the total population, and so they have a disproportionate role which might be worth specific encouragement.  Given they see ICTs as more important and more beneficial than others do, and given they make proportionately greater use of digital technologies and of social networks, then engagement of digital natives – for example in education or politics – may be enhanced by ensuring there are effective digital channels in these sectors.

Experientially, ICT users are experiencing changes that include[4]:

  • Time-space compression: a shortening of timespans for activities moving towards Castells’ notion of “timeless time” in which biological and clock time are replaced by compressed, desequenced notions of time; and a new geography that replaces physical distance with virtual space so that individual experience moves from a “space of places” to a “space of flows”[5].
  • Public to private: moving from shared-use to individual-use models of ICT interaction. Voice communication is moving from public payphones to shared mobile phones to individually-owned mobile phones.  Internet access is moving from public access telecentres and cybercafés to semi-public home or work computers to personal mobile devices.  The digital experience thus becomes increasingly private and personal.
  • Fixed to mobile: as mobile devices become the dominant means of access to digital infrastructure and content.
  • Text/audio to audio-visual: while it may be premature to call the emergence of a post-literate society, increasing bandwidth and technical capabilities mean digital experiences can increasingly resemble rich, natural real-life experiences rather than the artificial restrictions of just text or just audio.

One can argue that all four cases, represent an increasing presence yet decreasing visibility of the digital as its mediation merges more seamlessly into everyday life and activities.  This growth-but-disappearance of mediation thus represents a final experiential trend – that digital technologies more-and-more intercede between us and our experiences, and yet we notice them doing this less-and-less.  If the medium is the message, our conscious awareness of the message may be diminishing.

All three of these trends – geographical, maturational and experiential – form the emerging background underlying digital development, which is the subject of a Development Informatics working paper: “Examining “Digital Development”: The Shape of Things to Come?”, and will be the topic for future blog entries.

[1] IWS (2017) Internet Usage Statistics, Internet World Stats http://www.internetworldstats.com/stats.htm

[2] http://www.oecd.org/dac/stats/daclist.htm

[3] ITU (2013) Measuring the Information Society 2013, International Telecommunication Union, Geneva http://www.itu.int/en/ITU-D/Statistics/Pages/publications/mis2013.aspx

[4] Barney, D. (2004) The Network Society, Polity Press, Cambridge, UK; Boettiger, S., Toyama, K. & Abed, R. (2012) Natural obsolescence of Village Phone, in: ICTD’12, ACM, New York, NY, 221-229; Molony, T. (2012) ICT and human mobility: cases from developing countries and beyond, Information Technology for Development, 18(2), 87-90; Ridley, M. (2009) Beyond literacy, in: Pushing the Edge, D.M. Mueller (ed), American Library Association, Chicago, IL, 210-213

[5] Castells, M. (2000) Materials for an exploratory theory of the network society, British Journal of Sociology, 51(1), 5-24

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Technology Foundations for Digital Development

If there is to be a coming digital development paradigm, on what technologies will it be based?

Mobile, broadband, and mobile broadband (hence smartphones and tablets) will be a key foundation for the digital development paradigm.  They are already present or rapidly diffusing in developing countries.

As these diffuse, cloud, social media and other Web 2.0 applications necessary for digital platforms will become dominant.  The highest growth rates for cloud are already in the global South[1].  Social media is already dominated by the global South: by 2016 North America and Europe made up just 26% of global social network users, with 52% in Asia (including Oceania), 13% in Central/South America, and 9% in the Middle East and Africa[2].

Looking further ahead, of technologies likely to have a significant impact on development, the Internet of things is a main contender: the online connectivity of increasing numbers of objects.  The main growth area – 50 billion devices predicted by 2020[3] – is seen to be two types of connection.  First, stand-alone sensors – for example providing agricultural readings from fields, or medical readings from health centres.  Second, sensors integrated into mainstream objects from cars and refrigerators to toilets and shoes.

All these applications become smart when they move from a passive ability to collect and transmit data to an active ability to take a decision and action on the basis of that data: smart irrigation systems that automatically water dry crops; smart electricity grids that automatically isolate and re-route around transmission failures.   Even more than cloud, smart systems bring significant potential to increase efficiency and effectiveness of infrastructure and business, alongside significant potential to increase dependency and vulnerabilities to cybercrime and surveillance[4].

Digital ICTs have already moved us along the time dimension to a world of 24/7 everywhen connectivity (see Figure 1[5]).  Thanks to telecommunications advances, anywhere can now be connected, and we are slowly erasing the blank spaces on the digital map and moving towards everywhere being connected.  In terms of nodes, pretty well anyone and anything could now be connected thanks to ubiquitous computing.  There is still a very long way to go but within a generation almost everyone will be connected, and we will be steadily moving closer to everything being connected thus vastly multiplying the number of “points of potential control, resistance, and contestation”[6].

Figure 1: The Growing Domain of Digital Connectivity

We can therefore think of three generations of technological infrastructure for digital development (see Figure 2).  The first, already well-rooted, is based largely around mobile devices.  The second, currently emerging, is based around digital platforms and the Internet including Web 2.0 applications.  The third, currently nascent, will be based around a ubiquitous computing model of sensors, embedded processing and near-universal connectivity, and widespread use of smart applications.

Figure 2: The Generations of Digital Infrastructure for Development

Digital development is the subject of a Development Informatics working paper: “Examining “Digital Development”: The Shape of Things to Come?”, and is the topic for other blog entries.

[1] UNCSTD (2013) Issues Paper on ICTs for Inclusive Social and Economic Development, UN Commission on Science Technology and Development, Geneva

[2] WAS (2016) Digital in 2016, We Are Social, Singapore

[3] Pew Research Center (2014) The Internet of Things Will Thrive by 2025, Pew Research Center, Washington, DC

[4] UNCSTD (ibid.)

[5] Adapted from ITU (2005) The Internet of Things, International Telecommunication Union, Geneva

[6] p24 of Deibert, R. & Rohozinski, R. (2012) Contesting cyberspace and the coming crisis of authority, in: Access Contested: Security, Identity, and Resistance in Asian Cyberspace, Deibert, R.J., Palfrey, J.G., Rohozinski, R. & Zittrain, J. (eds), MIT Press, Cambridge, MA, 21-41

An Emerging Digital Development Paradigm?

Taking a longer-term view, the relationship between digital ICTs and international development can be divided into three paradigms – “pre-digital”, “ICT4D”, and “digital development” – that rise and fall over time (see Figure below).

ict4d-paradigms

Changing Paradigms of ICTs and Development

The pre-digital paradigm dominated from the mid-1940s to mid-1990s, and conceptualised a separation between digital ICTs and development[1].  During this period, digital ICTs were increasingly available but they were initially ignored by the development mainstream.  When, later, digital technologies began to diffuse into developing countries, they were still isolated from the development mainstream.  ICTs were used to support the internal processes of large public and private organisations, or to create elite IT sector jobs in a few countries.  But they did not touch the lives of the great majority of those living in the global South.

The ICT4D paradigm has emerged since the mid-1990s, and conceptualised digital ICTs as a useful tool for development[2].  The paradigm arose because of the rough synchrony between general availability of the Internet – a tool in search of purposes, and the Millennium Development Goals – a purpose in search of tools.  ICTs were initially idolised as the tool for delivery of development but later began to be integrated more into development plans and projects as a tool for delivery of development.

The isolationism of the pre-digital paradigm remains present: we still find policy content and policy structures that segregate ICTs.  But integrationism is progressing, mainstreaming ICTs as a tool to achieve the various development goals.  From the development side, we see this expressed in national policy portfolios, in Poverty Reduction Strategy Papers, in UN Development Assistance Frameworks.  From the ICT side, we see this expressed in national ICT policies and World Summit on the Information Society action lines.

The ICT4D paradigm is currently dominant and will be for some years to come.  Yet just at the moment when it is starting to be widely adopted within national and international development systems, a new form is hoving into view: a digital development paradigm which conceptualises ICT not as one tool among many that enables particular aspects of development, but as the platform that increasingly mediates development.

This is the subject of a Development Informatics working paper: “Examining “Digital Development”: The Shape of Things to Come?”, and will be the topic for future blog entries.

[1] Heeks, R. (2009) The ICT4D 2.0 Manifesto: Where Next for ICTs and International Development?, Development Informatics Working Paper no.42, IDPM, University of Manchester, UK

[2] ibid.

From ICT4D to Digital Development?

As a term, “ICT4D” is a strong and generally positive force.  It acts as a magnet to aggregate knowledge and practice.  It provides a clear and unambiguous tag for searches and material and events.  The “4D” component provides a purpose for activity.  Without it, we would lose more than we gain.

There was the well-meaning but ultimately-disadvantageous attempt to supplant it with “ICTD”, and there has been its fractionation as the field has grown into “M4D”, “HCI4D”, “ICT4E”, etc.  Now there’s the faint whiff of a new(ish) kid on the block: “digital development”.

At the turn of the century, “digital development” showed signs of becoming the chosen term for application of ICTs to development, before ICT4D nipped in from 2001 to squeeze it out.  It had a moment in the sun during the 2000s when it was used to help explain the digital divide.  And now it has received some recent resuscitation.  In 2014, UNCSTD commissioned a report on Digital Development, and USAID set up a Digital Development team as part of its Global Development Lab.  In 2015, the widely-cited “Principles for Digital Development” were launched.  In 2016, it got a cluster of mentions in the World Development Report, “Digital Dividends”.

As a term, “digital development” has plenty going against it: it’s generically ambiguous (searches bring up material on development of fingers and toes); it’s specifically ambiguous (searches bring up material on development of digital devices, or child development of digital technology capabilities); it doesn’t offer a snappy tag or signal; it has no inherent purpose.  Personally, I think it better we badge this “ICT4D 3.0” given the many benefits of the ICT4D label.  (Actually, “ICT4D 2.0” would be better still but I already jumped the gun on that one back in 2009.)

Nonetheless, “digital development” is a term with a bit of momentum behind it, and also a sense from recent entrants to the field – admittedly only gleaned from conversations at the WDR2016 London launch – that it is somehow new, and different from ICT4D.  So, at the Centre for Development Informatics, we decided to run with that and see where it got us: holding a brown-bag lunch at which everyone was asked to assume there is some kind of phase change from ICT4D to Digital Development and, given that, to give examples or indicators of that change.

Our summary of the phase change differences is shown in the table below.  A blog is not the place to provide a detailed explanation of the content, but I’ll note some main features:

  • Our bumper slogan was that digital technologies are a tool for development under ICT4D, but wiil be the platform and medium for development under Digital Development.
  • Digital Development both informs and is informed by a wider sense of phase change from “international development” to “global development” (discussed at a different brown-bag event of which more, perhaps, anon). One particular aspect of this – still a matter of much debate – is that development becomes a universal process, not one restricted to developing countries; a changing geography also seen within the shift in content from MDGs to SDGs.
  • It seeks to incorporate earlier ideas like “Development 2.0” (seen as exemplifying some of the new development models of a Digital Development era) and “ICT4D 2.0” (seen as the innovation worldview that underpins Digital Development).
  • It draws significantly from existing ideas on the network society and internet studies, and seeks to incorporate them into the global development domain. That intersection of digital and development is where most work still needs to be done.  Castells & Himanen recently had a stab at this but it remains a work in progress.  Alongside research into, and examples of, all the elements in the right-hand column, thinking about the digital/development intersection therefore forms the main agenda to take forward.
META-ISSUE ISSUE ICT4D DIGITAL DEVELOPMENT
Development Development goals MDGs SDGs (Inclusion, Sustainability, Transformation)
Nature of development International Development (global South) Global Development (universal)
Technology Infrastructure Partial (individually-connected ICTs; global North dominant presence) Ubiquitous (cloud-based “digital nervous system” of converged ICTs; global South dominant presence)
Key technologies PC, internet, mobile phone Smartphone, broadband, sensor, 3D printer
Focus Conspicuous artefacts, devices Data, information (artefacts become unobtrusive, tacit in life)
Data Text-dominant Audio-visual-dominant
Development Application Development role Tool for development Platform and medium for development
Development models “Development 1.0”: digitising and improving existing development processes

 

 

“Development 2.0”: redesigning development processes and systems (users as digital producers, the power of the crowd, digital participation, network structures, data-intensive development, and open development)
“Intensive development” and discrete digital economy “Extensive development” and pervasive digital economy
Innovation model “ICT4D 1.0”: inclusive pro-poor (laboratory), semi-closed, linear “ICT4D 2.0”: inclusive para-poor/per-poor (participative, grassroots), semi-open, agile & iterative
Development Systems Development geography Places and nodes Spaces, hybrid places, relations, and flows (breakdown of time/space barriers)
Development structures Linearity: hierarchies and chains Complexity: multi-scalar, interconnected (but still hierarchical) networks and ecosystems
Networks: local, national; simple and loose-connected; physical Networks: transnational, global; complex and inter-connected; physical and virtual
Generic impacts: stability, development Generic impacts: volatility, ripple of shocks, uncertainty, precariousness, potential regression
Development processes Human (decisions & actions) Smart (algorithmic decision-making; automated action)
Development logics Closed-dominant Form (models/structures) and practices (processes) change but still closed-dominant
Development Agency Capabilities Digital immigrant Digital native
Technology usage Partial, intermittent Digital immersion
From physical collective to individual use (introspection) From individual to virtual collective use (performance)
Development Impacts Economic development Enhanced capitalism Frictionless capitalism
Political development Accelerated liberalism Accelerated pluralism
Impacts worldview Positive Positive and negative
Development Policy Policy structures Feudal: partly-mainstreamed (cells within sectoral silos) Federal: fully-mainstreamed (foundation to all sectoral policy/strategy) & sidestreamed (cross-cutting coherence)
Development issues Inclusion: digital divide (absolute exclusion) Inclusion: network position (relative exclusion and adverse inclusion)
Sustainability: of ICT4D projects Sustainability: of development; resilience
Transformation: only digitisation and improvement as potential impacts Transformation: redesign and transformation as potential impacts
Value chain focus Readiness to Uptake as constraints to positive impacts Impact: positive and negative
Development Informatics Research Research issues Incremental impacts: digitisation and improvement of traditional development Disruptive impacts: redesign and transformation, including digital economy and digital politics
Readiness and adoption Political economy and digital harm
Technology and context Agency, institutions, and structural relations
Conceptual models Traditional disciplinary conceptions Network models, complex adaptive systems
Digital divide models Political economy models
Technology acceptance model Institutional logics

My thanks to all CDI colleagues (MSc ICT4D students, PhD researchers, and staff) who contributed at and after the brown-bag lunch, and without whom there would be no table.

Discussing ICTs and the SDGs

Now the Sustainable Development Goals are with us, what are the implications for ICT4D?  A recent discussion held by members of the Centre for Development Informatics gave some pointers.

The MDGs have run their course, achieving a mixed bag of success. The post-2015 Sustainable Development Goals (SDGs) – an ambitious set of 17 goals and 169 targets – take over the proverbial baton in the global race towards achieving, what has been described as “the world we want”. There are criticisms of the efficacy of these types of goals and the processes by which they are derived.  But they provide a starting point and framework around which actors with varied mandates can gather. Indeed, the SDGs have already begun to shape the development discourse, development models and development funding mechanisms.

The discussion was initially motivated by a blog post from Tim Unwin where he critiques the limited role of ICTs within the SDGs.  While several discussants sympathised with many of the points raised in Unwin’s article, others took an alternate view. Too great a presence for ICTs could risk re-kindling the ICT4D hype-cycles that generated unrealistic expectations in the 1990s and early 2000s. If the telecentre age taught us anything, it is that overemphasising the ability of ICTs to generate development outcomes is counterproductive for developing communities, as well as for donor and ICT communities.

Others argued that the low profile for ICTs was encouraging because it reflected the times in which the SDGs were written: a recognition of the embeddedness and pervasiveness of ICTs within a progressively digital society. Consequently, not only are ICTs now seen as instrumental, they have become a platform through which development activities are increasingly mediated. For instance, even if not explicitly mentioned, it is impossible to conceive effective environmental monitoring that does not involve sensors, satellite imaging, and a solid infrastructure to handle the data generated. Additionally, ICTs are now raising development issues of their very own: digital identities, digital exclusion, privacy and security come to mind.

Another theme we tackled was the relationship between the SDGs and ICT4D research. The questions considered included: “Do we obtain our research agenda from the SDGs or from what we see happening in the world of ICTs? Should the engagement of the ICT4D academic community with our peers in policy and practice be informed by the SDGs?”.

There was consensus that, while the SDGs might not necessarily drive ICT4D research agendas, they can provide a vehicle and language through which we can make more explicit linkages between our research and the development issues of our day. Developmental progress is often seen to result from changes in behaviour. Identifying and fostering the factors that cause or inhibit behavioural change are, therefore, integral to development planning and policy-making. ICT4D researchers can improve the support we offer to policy, practitioner and entrepreneurial colleagues by providing better evidence of how ICTs impact behavioural changes that are aligned with the realisation of the SDGs. Therefore, we discussed the need for ICT4D researchers to become more adept at discerning issues of causality around human behaviour and ICTs.

As researchers motivated by global inequality and pressing social concerns, we felt our work should not just focus on addressing knowledge gaps but development gaps. Here, the SDGs provide guidance. Case in point, Goal 13 calls for urgent action against climate change and its impacts and a recent survey of ICT4D research identified significant gaps in our knowledge about ICTs, the environment and climate change. So, if you have a particular concern for the environment (perhaps we all should?) and are keen on starting a PhD, this might be an area on which to focus.

The example above highlights bigger questions about the relationship between knowledge gaps and development priorities and how knowledge gaps around particular development priorities, such as climate change, have remained scarcely addressed within our field. On this theme, we focused on how the SDGs can be used to bridge these gaps and priorities. One practical approach for academics and anyone interested in addressing development priorities within the ICT4D space – practitioner, policy maker, entrepreneur or combination – is to use the SDGs as a stepping stone to find that unique point where the wider social concerns of development, our desire to make a difference (personal actualisation), and sustainable mechanisms (through business, NGO, public agency, etc) intersect.

ICT4D Brown Bag Priorities

On Addressing Development Priorities through­ ICT4D

These are just a few ideas. We are curious to hear what others have to say and welcome your thoughts in the comments section below.

Written by Ritse Erumi, Juan Gomez and Ryo Seo-Zindy (CDI PhD Researchers)

Data-X Development: What’s In A Name?

What should we call the growing presence of data in international development?

That’s a question I posed on the ICT4D Facebook group.

Though #datarev is a popular hashtag, “data revolution …” did not arise, and just as well – it is naive hyperbole to suggest data is going to transform development structures.

The proposed terms fall into four orientation categories.

1. Goal-oriented terms. The main one here is “data for development” which is admirable in focusing on the purpose of the data, and in offering a ready-made acronym – D4D – which I’ve talked about earlier. It’s moderately-popular, partly thanks to Orange’s D4D Challenge, and has a nice continuity with ICT4D.  The term is new, but the main problem is its failure to reflect the changing role of data in development – data has always been used for development purposes.

2. Facilitation-oriented terms, especially “data-enabled development” (DED) (data-facilitated, data-catalysed as synonyms). This has the same problem as D4D: per se, the term gives no sense of the change that has occurred. And DED has no presence in the field as a term.

3. Impetus-oriented terms, especially “data-driven development” (DDD) (data-centric as a synonym). This has some presence in the field, though less so than D4D, with – for example – a World Economic Forum group and report on DDD, and the Global Partnership for Sustainable Development Data having some commitment to the term. I’m guessing this will become more widely-adopted – “data-driven” already has Wikipedia entries for equivalents such as data-driven journalism.  However, it rings many alarm bells in placing too much deterministic emphasis on data as an agent in development – put simply, people not data drive development.

4. Change-oriented terms, especially “data-intensive development” (DID) (data-rich as a synonym). The great thing about this term is that it explains what is new and different – that data is playing a greater role in development decisions and processes – without so-much falling into traps of determinism and value judgement. I think “data-intensive development” is the most appropriate of the terms on offer.  As yet it is little-used, so the only way is up . . .

If you’ve got a better suggestion, you’re welcome to say what it is and why it’s better.

From ICT4D to D4D?

The UN Secretary General’s Synthesis Report on the Post-2015 Agenda was released on 4th December.  It’s just one document but could be bellwether of future development priorities.

It represents the culmination of a historical trajectory in the relative presence of “ICT” vs “data” in the development discourse.  As discussed in a more detailed post-2015 vs. MDG agenda analysis, ICTs outpolled data at the turn of the century in the Millennium Development Goals.  In early post-2015 development agenda documents, this reversed – data was mentioned three times more than ICTs.  In the Synthesis Report, the ratio is close to 10:1.  Data is mentioned 39 times; ICT just four times.

What would it mean if data replaces ICTs as the core focus for informatics[1] in international development?

For many years there have been concerns about the techno-centricity of ICT4D: the assumption that technology, alone, can be sufficient to generate development; and the failure to recognise the wider contextual factors that govern the impacts of technology.  Moving to a data-centric view helps a bit: it moves us to think about the stuff that technology handles, rather than the technology per se.

But it doesn’t help a lot.  As Information Systems 101 teaches, it is information, not data, that has value and adds value.  And a data-centric view is not inherently better than a techno-centric one at recognising the importance of context.  For both these reasons, as I’ve discussed earlier in this blog, it looks like many “data-for-development (D4D)” initiatives to date are stuck at the very first upstream step of the process – they produce data but only rarely produce results.

For the academic community working in the sub-discipline of development informatics, a relative shift from ICT4D to D4D will mean a requirement for new research focus and skills.  At the least, we will need to add new research projects and research competencies around data and decision sciences.  At the most, these might partly replace – at least in relative weight – technical computing activities and capabilities.

That reorientation will certainly be true of the practitioner community, leading to demand for new postgraduates programmes – MSc Data for Development and the like.  Just as with ICT4D, there will be a key role for practitioner hybrids – those with the ability to bridge between the world of data and the world of development – and a need for training programmes to help develop such roles.  Arguably the most valuable role – to some extent trailled in my work on ICT4D 2.0 – will be the development informatics “tribrid”, that bridges the three worlds of ICT, data systems, and development.

The existing academic wateringholes and channels of development informatics will need to respond.  In particular, the main ICT4D conferences and journals will need to decide whether to make a clear and strong extension of their remit into D4D.  Mark Graham and I have made a first step with the 2015 IFIP WG9.4 conference in Sri Lanka; adding a “Data Revolution in International Development” track.  This is an example of academic tribridisation: ensuring technology, data and development are covered in one place.  It will be interesting to see what the ICTD conference series, and the main journals, do about the coming D4D wave and whether they also tribridise.

Some of the policy and practice wateringholes have already responded.  One well-placed convocation is the World Telecommunication / ICT Indicators Symposium.  This has, for some time, covered data, ICT and development and could grow to become a key tribrid location.  More important but more difficult will be whether the WSIS follow-up process can do the same.  As previously analysed, and unless it takes some decisive action, WSIS runs the risk of seeing the data-for-development bandwagon roll past it.

There are no doubt other implications of the limelight shifting from ICT4D to D4D: do add your own thoughts.  These implications include value judgements.  Data is not the same as technology, and the international development agenda risks taking its eye off ICT just at the moment when a digital development paradigm is emerging; a moment when ICT moves from being a tool for development to the platform for development.

Without a better connection between D4D and ICT4D we also risk losing all the lessons of the latter for the former, and turning the clock back to zero for those now entering the development informatics field riding in the data caravan.  It is the privilege of those new to a field to believe they are reinventing the world.  It is the burden of those experienced in a field to know they are not.

[1] “Informatics” is the complex of data, information, knowledge, information systems, and information and communication technologies.

Priorities for ICT4D/WSIS Policy and Practice Beyond 2015

What should be the future priorities for ICT4D policy and practice?  And what should guide the World Summit on the Information Society process – the global node for ICT4D policy and practice – beyond 2015?

The post-2015 development agenda will be the single most-important force shaping the future of international development and, hence, the single most-important force shaping the future of ICT4D.

In previous blog entries, I have discussed: the process by which the post-2015 agenda is being created; its importance; its content; and the way in which it reflects changing trends and priorities in international development.

In this entry, I summarise the findings from a recent working paper: “ICT4D 2016: New Priorities for ICT4D Policy, Practice and WSIS in a Post-2015 World”.  This presents results from a content analysis exercise which compared the content of the post-2015 development agenda against the content of nearly 1,000 pages of ICT4D-related text gathered from WSIS+10 review and vision activities.

The basic comparison is shown in the figure below.  It provides a measure of “ICT4D gap” by plotting the extent of difference between the post-2015 text and the WSIS+10 documentation; aggregated into a set of development issues.  Issues above the line are more highly represented in ICT4D than in the post-2015 agenda; issues below the line are less highly represented.  The larger the indicator the greater the over- or under-representation.

ICT4D Gap Chart

Figure 1: Measure of “ICT4D Gap” Between ICT4D Policy/Practice and Post-2015 Agenda

 

This chart plus a whole set of other analytical data (see online paper for details) produce the ICT4D priority map shown below.  Laterally, it sorts issues in terms of their relation to development.  Mainly by type of goals – environmental, economic, social, political, or cross-cutting – but also including development mechanisms, of which ICT itself is one.

ICT4D Priorities Map

Figure 2: Map of Post-2015 ICT4D Priorities

 

Vertically, it sorts issues in terms of gap.  The higher up the diagram a topic appears, the greater the gap between its presence on the post-2015 agenda and its presence in current ICT4D policy/practice as exemplified by WSIS.  The larger the gap, the greater the need for additional attention to be paid to that topic.  Put another way: in reshaping future WSIS priorities specifically and ICT4D priorities more broadly, there is a logic in starting at the top of the figure.

Further details about the topics identified in the map can be found in the online paper.

Restructuring ICT4D and WSIS Beyond 2015

Around the time of the MDGs, ICT4D became the focus for a critical mass of activity; a “sidestreaming” approach that saw specialist ICT4D units arise in a number of international and national organisations.  Following the 2005 World Summit on the Information Society (WSIS), this was largely mainstreamed with specialist units being disbanded or shrinking, and ICT4D expertise seen as diffused into the main development sectors.  There is a logic to mainstreaming – if done right – in ensuring integration of ICTs into a broad range of development goals.

But there are also many dangers of just mainstreaming, as I have previously summarised: you lose the focus for learning about ICT4D; you hide or downplay technological innovation which can be a source of motivation and hope, and a lever for change; you lose sight of the ICT sector and digital economy roles in development; you silo ICT into individual development sectors and thus miss the technology’s cross-cutting, integrative capabilities; and there is no “Development 2.0” or other vision for ICTs as a force for transformative change.

So alongside mainstreaming, there needs to be some sidestreaming: retaining and supporting specialist ICT4D units within … the UN system overall; individual UN organisations; international development agencies; national development agencies; national governments; international NGOs; etc.  But ICT4D seems to spend more time making arguments for mainstreaming than for sidestreaming: in a recent analysis of WSIS+10 documentation, mainstreaming was found to be mentioned on a fairly regular basis but the need for sidestreaming – very much present if one cared to draw it out – was only implicit.

The case for specialist concentrations of expertise will require evidence of the past benefits of, and continuing future necessity for, sidestreamed structures at all levels within development.  That should associate the value of sidestreaming just identified – learning, motivation, hope, change, ICT-based livelihoods, integration, transformation, etc – not just with the positive impacts of ICT4D but also the negative: as development becomes ever-more digital, we will require a focused effort to address ICT’s dark side.

As noted, this applies at various levels but the structuring at the level of the UN system mirrors that one would find at the level of individual countries and organisations.  Essentially you have a technology-focused structure – the International Telecommunication Union (ITU) in the case of the UN; equivalent to a Ministry of ICT at national level or the IT department at organisational level.  Its future is never in doubt and it remains the bastion of sidestreaming.  But these structures have a problem: they are full of engineers with a techno-centric worldview who find it difficult to understand development language and concepts.

We can characterise the issue in terms of the ICT4D value chain.  Technical structures are good at dealing with the technical components of ‘readiness’, and the technical deliverables of ‘availability’.  But they are not so good at dealing with the non-technical elements of both stages, nor with the issues of ‘uptake’ and ‘impact’.  That would be a problem in itself but it is exacerbated because, over time and as ICT diffuses ever-further into international development, there is a shift in focus from just being concerned about readiness and availability to being equally – if not more – concerned with uptake and impact.

The solution here is that, over time, one places less emphasis on technical personnel and technology-dominated structures, and greater emphasis on ICT4D hybrids: socio-technical people and structures who combine an understanding of informatics (data, information, ICTs, information systems) with an equal understanding of development.  In theory, the UN system has this via the UN Group on the Information Society, which was set up in 2006 in the wake of WSIS 2005 to draw together those with ICT4D interests and responsibilities from across the UN system.  However, the extent to which UNGIS members are actually hybrids is unclear, and more generally, UNGIS seems to have limited power and reach in part due to its lack of independent resources.

So what of the future for ICT4D structures in the UN system?  One could argue for a hybridisation of the ITU: a broadening of its scope to turn it from a technical into a socio-technical organisation that can cover all parts of the ICT4D value chain.  But that could be self-defeating in terms of politics and impact: it could create an ICT4D silo that was isolated from development; all sidestream and no mainstream.  And it would also be impractical given the focus and interests of ITU’s membership.  Far better for ITU to stick to the readiness and availability issues that it does best – infrastructure, standards, access, bridging the digital divide – and instead to strengthen UNGIS with its own clear and independent mandate, funding, and secretariat.  It would also make sense to draw other and emergent UN actors into UNGIS, such as Global Pulse.

This would create an appropriate ICT4D structure within the UN system (see figure below) with ITU providing the broad foundation of ICT expertise, and UNGIS providing the hybrid spearhead that connects out to all of development.

ICT4D UN Structure

 Structuring ICT4D Within the UN System

 

This would also ensure one further essential aspect of ICT4D’s future within the UN system, which is the continuation of WSIS beyond 2015.

[This blog entry is a modified excerpt from the working paper: “ICT4D 2016: New Priorities for ICT4D Policy, Practice and WSIS in a Post-2015 World”.]

The Missing Vision for ICT4D and WSIS Beyond 2015

ICT4D drew attention, money and other resources at the turn of the century because it was associated with a compelling narrative.  Albeit via a variety of terms, we foresaw the creation of an information society in developing countries; delivering the e-fruits of the global North to the global South.

At present, we have no such ICT4D narrative for post-2015 development.  The technology has fragmented with ICT4D struggling to keep hold of mobile, broadband, cloud, social media, smartphones, etc.  The development goals and sectors that ICT serves are sub-fragments within economic, social, political and environmental fragments.

Having never really gone away, it is hard for ICT4D to really reinvent itself with a reinvigorated sense of what an “information society” is and why it matters.  But it should at least try.

The World Summit on the Information Society (WSIS) process – the global node for ICT4D policy and practice – is publishing materials on its “beyond 2015” vision.  But as yet these have little to offer.  There is no defined core of an information society, just a sweeping up of the many fragments in the hope they might amount to something worth pursuing.  The notion of an information society is qualified: in a number of places it must be “inclusive”; at one point it must be “people-centric, inclusive, open and development-oriented” (did someone forget to add “sustainable” to that list?).

The erosion of vision is in some ways understandable because ICT4D stood well ahead of actuality in the early 2000s, offering a clear and different future destination.  Over the years, reality in developing countries has started to catch up but WSIS has not maintained its headway: it has moved from casting visions to reflecting realities.  WSIS has also fallen victim to a path dependency that keeps it within existing tramlines: a future of the same old action lines, and a conservatism that leads to repetition of increasingly-stale incremental formulations instead of embracing transformative new thinking.  If path dependency is typical of institutionalised processes then fragmentation of core concepts is typical of multi-stakeholder processes: it is easier to keep adding phrases to please particular constituencies.  But it means “information society” resembles the mule in Buckaroo – increasingly over-laden, and with the only solution that it must throw off all of these loads and boil down to a more singular and coherent vision.

ICT4D could try to join another’s army, looking for a central role within the core narratives of post-2015 development.  But those narratives are not yet clear – perhaps sustainable development; perhaps inclusive development – and narratives of “sustainable informatics” or “inclusive informatics” might give ICTs a marginal not central role in development.  They would, nonetheless, be worth developing: the questions “where do ICTs fit into a sustainable development agenda?” and “where do ICTs fit into an inclusive development agenda?” remain unanswered.

ICT4D could try grabbing someone else’s flag, claiming the data revolution as its own, and carrying that forward at its head into post-2015 discussions.  It won’t be a comprehensive narrative, but at least it would be something that smells of fresh paint.

ICT4D might try to develop its own internal narrative.  The two candidates so far have barely sputtered, let alone caught fire.  “Development 2.0” – the ICT-enabled transformation of development processes and structures – remains a marginal concept but one worth further investment given transformative development is a third possible narrative of the post-2015 agenda alongside sustainability and inclusivity.  “Open development” has, thanks to IDRC, had more thought and work put into it and – another plus – it reaches out well beyond the technology.  But that is also its downside: it does not yet resonate as an ICT- or even informatics-related narrative; and it suffers from conflicting meanings (the World Bank’s definition of open development is narrowed to open data and its impact on transparency and accountability; IDRC’s definition is more ambitious and potentially paradigmatic).

All that can be suggested at present, then, is exploratory moves to look for an overarching narrative.  The future role and structure of ICT4D policy and practice may well depend on how far forward those moves are able to explore.

[This blog entry is a modified excerpt from the working paper: “ICT4D 2016: New Priorities for ICT4D Policy, Practice and WSIS in a Post-2015 World”.]